Terms of Use

1. General

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

2. Products & Orders

All products are handmade and may have slight variations. Prices are displayed in EUR and include applicable taxes. Orders are confirmed via email after successful placement.

3. Auctions

Auction bids are binding. The highest bidder at the end of the auction period wins the item. Winners will be notified by email and must complete their purchase within the specified timeframe.

4. Payments

We accept payments via the methods displayed at checkout. All transactions are processed securely.

5. Shipping

Shipping times may vary depending on your location. We are not responsible for delays caused by postal services or customs.

6. Returns & Refunds

Due to the handmade nature of our products, returns are accepted within 14 days of delivery if the item is unused and in its original condition. Contact us via email to initiate a return.

7. Account

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information during registration.

8. Privacy

We collect and process your personal data solely for order fulfillment and account management. We do not share your data with third parties except as necessary for shipping and payment processing.

9. Changes

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.